Returns & Exchanges at KRK Jewels
At KRK Jewels, we want you to be completely satisfied with your purchase. If your luxury piece isn't exactly what you imagined, you can return it within 30 days of delivery in its original, unworn condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Place the jewelry in its original designer packaging and secure it inside a shipping box with the provided return label.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Quality Check & Refund
Once our gemologists inspect the item, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing